My practical UX approach involves decision-making grounded in first principles, cognitive and behavioral psychology, and a commitment to swift delivery without sacrificing procedural rigor. I have strong expertise in usability, interaction, and persuasion design.
Strong expertise in Enabling Processes, Frameworks, Organizational Structures, and UX Metrics. Establishing UX culture & evangelizing the value of UX across organizations and industry.
Much of my success in this field stems from my effective and persuasive communication skills, which allow me to influence both the executive leadership and the teams I collaborate with.
I deeply care for people and consider cultivating future leaders as one of my primary objectives. Above all, my aim is to foster a joyful and engaging work environment where everyone feels valued.
I mentor and share knowledge at NID, InVision Design Leadership, Philly Start-up Leaders, and ADP List Forums.
Securing UX buy-in from executives and multiple stakeholders by presenting data, demonstrating value, and showing the impact on the bottom line.
Great experiences, based on deep insights and rigor in design, lead to better engagement & Great UX outcomes. At this level of my career Intrapreneur with design leadership helps me win my team and client’s confidence.
Success in User and Customer Experience design largely relies on securing buy-in by showcasing its value.
As a practitioner, I'm committed to my client's success, even if it necessitates pushback to help prioritize their design needs. But this isn't about showing aggression or knowledge superiority.
As Evans Menuki aptly said, "People don’t care how much you know until they know how much you care" — a reminder of the importance of empathy in our work.
Hang Drum
From childhood, I dreamed of playing a musical instrument, but life's priorities always nudged that dream aside.
Then, like spotting a UFO in a clear sky, I discovered this intriguing new instrument. Its strange yet enchanting sound lured me in immediately.
Now, with Sylvian as my guide, I'm not just learning to play it, I'm falling in love with the magical world of music. Every lesson feels like an exciting new adventure!
Pottery
I wouldn't dare call myself an expert in pottery. However, it serves as a beautiful avenue for me to gather my thoughts and channel my energy into creating something wonderful.